6.6
Sandra
Travelled with family
Booked on Amimir.com
July 2024
Good
Hotel is fine now, everything is geared towards English people, etc., buffet times, language of the shows and cleanliness in the rooms… well, it is true that the workers are a 9, they were transferred, a problem for Aida, very nice and she tried to solve it… and very good work by the people in the restaurant, a 10, but it is true that the hotel is based on the life of people of other nationalities.
Hotel que está bien ahora todo orientado a ingleses etc horarios de el buffet el idioma de los espectáculos y la limpieza en las habiataciones….bueno sí que es verdad que los trabajadores un 9 traspalados un problema a Aida muy maja y lo intento solucionar….y muy bien trabajo de la gente del comer de 10 pero sí que es verdad que el hotel se basa en la vida de la gente de otras nacionalidad
The elevators cause problems, at 7 in the morning there is not even a hammock because everything is taken, if you tell him he will find you one without any problem but he takes towels from people with what that entails when they come...
Los ascensores dan problemas la gente a las 7 de la mañana no hay ni una hamaca xk todo está cogido si le dices te busca una sin problema pero quitando toallas de la gente con lo que conlleva cuando vienen……
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6.2
Roberto
Travelled with family
Booked on Buscounchollo.com
June 2022
Average
Hotel good value for money, spacious room and good buffet, the best thing is the friendliness of the staff.
Hotel calidad precio bueno, habitación amplia y bufete bueno, lo mejor la amabilidad del personal.
The cleanliness throughout the hotel leaves much to be desired, the facilities in general are very dirty and the hotel in general quite outdated and neglected, very bad smell in the snack bar area.
La limpieza en todo el hotel deja mucho que desear, las instalaciones en general están muy sucias y el hotel en general bastante anticuado descuidado, muy mal olor en la parte del snack bar
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9
Elisabet
Travelled with family
Booked on Buscounchollo.com
June 2022
Excellent
The facilities are very good, the workers starting with the reception and ending with the cleaning ladies, excellent treatment. A good place to relax with the family.
Las instalaciones estan muy bien, los trabajadores empezando por recepción y terminando por las señoras de la limpieza un trato excelente. Un buen lugar para espacarse en família
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10
Rosa (Badalona)
Travelled with family
Booked on Buscounchollo.com
June 2022
Excellent
We loved both the treatment of the hotel staff and all the facilities. It is an excellent hotel to enjoy with the family!!!!
Nos ha encantado tanto el trato del personal del hotel como todas las instalaciones. Es un excelente hotel para disfrutar en famia!!!
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9
Teresa
Travelled with family
Booked on Buscounchollo.com
June 2022
Excellent
Fantastic. The hotel was great, the staff, the rooms, the pools, the location .... we were delighted.
Fantástico. El hotel genial, el personal, las habitaciones, las piscinas, la ubicación.... hemos venido encantados.
To put a but, the cleaning one day we did not do the room, I do not know if carelessness or because they thought we were leaving the next day.
Por poner un pero, la limpieza un día no nos hicieron la habitación, no se si por descuido o porque se pensaban que nos íbamos al día siguiente.
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8.7
Elias
Travelled with family
Booked on Buscounchollo.com
June 2022
Very good
Service and facilities
El servicio las instalaciones
Bathroom odor and superfine walls
Olor en el baño y paredes superfinas
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8
Silvia
Booked on Buscounchollo.com
June 2022
Very good
The staff in general and especially the person in charge of the dining room, it is a pleasure to go on vacation. We also liked that there were no queues and you always had room, both in the dining room and at the bar and pool. There were people but not in excess
El personal en general y sobretodos el responsable del comedor, así da gusto ir de vacaciones. Tambien nos gustó que no había colas y siempre tenías sitio, tanto en el comedor como en l bar como en la piscina. Había gente pero no en esceso
It's a pity it has so many stairs. And the hammocks of the pool are trotaditas.
Es una pena que tenga tantas escaleras. Y la hamacas de la piscina están trotaditas
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9
Marion
Travelled with family
Booked on Buscounchollo.com
June 2022
Excellent
Staff very friendly and quick to solve problems.
Personal muy amable y rápido solucionando .
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9
Andrés
Travelled with family
Booked on Buscounchollo.com
June 2022
Excellent
Completely family hotel, focused to entertain the little ones and to enjoy its facilities. Excellent entertainment team led by Cristian. Very pleasant treatment by all employees: management, reception, cleaning, waiters, lifeguards, .... European timetable, ideal for us. If you want to stay up late this is not your hotel.
Hotel completamente familiar, enfocado para entretener a los más pequeños y para disfrute de sus instalaciones. Excelente equipo de animacion capitaneado por Cristian. Trato muy agradable por parte de todos los empleados: dirección, recepción, limpieza, camareros, socorristas,... Horario europeo, para nosotros ideal. Si quieres trasnochar este no es tu hotel
To put a downside I would change the plastic cups in the bar and snack bar for cardboard ones or give personalized cups to guests; they give the impression of being unhygienic even if they are clean. Uncomfortable mattresses. Certain behaviors of the people that prevent the staff from doing their job properly, such as the lifeguards.
Por poner alguna pega camibaría los vasos de plástico del bar y del snack-bar por unos de cartón o dar vasos personalizados a los clientes; dan la sensación de antihigiénicos aunque estén limpios. Colchones no muy cómodos. Ciertos comportamientos de la gente que impiden al personal hacer su trabajo correctamente, como a los socorristas.
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10
Irene
Travelled with family
Booked on Buscounchollo.com
June 2022
Excellent
What I liked the most was the water park for the children, the food, which was quite varied for the price, and the pleasantness of the staff.
Lo que más me ha gustado ha sido el parque acuático para los niños,la comida que había bastante variedad para el precio que es y lo agradable que es todo el personal
We rented a Balinese bed and the treatment was the same as if we had not rented it, you can still put without paying because those next to us were placed and had not paid, we did not put sheet or anything, yes the champagne and fruit very good but if you want to be in bed you put early and you save having to pay it
Alquilamos una cama balinesa y el trato fue el mismo que si no la hubiéramos alquilado,te puedes poner igualmente sin pagar porque los de al lado nuestro estaban puestos y no habían pagado,no nos pusieron sabana ni nada ,eso sí el champán y la fruta muy buenos pero si queréis estar en la cama os ponéis tempranito y os ahorráis tener que pagarla
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8.7
Juan Diego
Travelled with family
Booked on Buscounchollo.com
June 2022
Very good
The staff, incredibly attentive, especially waiters, excellent food. Good facilities, regular mattress. Good parking area.
El personal, increíblemente atento, sobretodo camareros.Comida excelente. Buenas instalaciones, el colchón regular. Buena zona de aparcamiento.
You need a car or free bus to go to the cove or beach. Not much near the hotel.
Necesitas coche o bus gratuito para ir a cala o playa. Poca cosa cerca del hotel.
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8
Stephanie
Travelled with family
Booked on Buscounchollo.com
May 2022
Very good
Very good for families. There are excellent amenities for children pools, sun loungers, tennis courts, play areas etc. There was enough decent food to eat well
Muy bueno para familias. Hay excelentes comodidades para los niños piscinas, tumbonas, canchas de tenis, áreas de juego etc. Había suficiente comida decente para comer bien
The staff always seemed overworked and there were not enough people watching the pool (there was vomit in one for a long time).
The curtains had a mysterious stain on them.
El personal siempre parecía sobrecargado de trabajo y no había suficientes personas mirando la piscina (había vómito en uno durante mucho tiempo).
Las cortinas tenían una mancha misteriosa.
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8.7
Leticia
Travelled with family
Booked on Buscounchollo.com
May 2022
Very good
Very friendly and attentive staff, very clean in general everything.
El personal muy amable y atento ,muy limpio en general todo
The room we had next door was connected to ours through an interior door and at night when they were talking it sounded as if they were with us.
La habitación q teníamos alado comunicaba por una puerta interior con la nuestra y por la noche cuando hablaban se oía como si estuvieran con nosotros .
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8
Jose Antonio
Travelled with couple
Booked on Buscounchollo.com
May 2022
Very good
The best thing was the hotel staff, very friendly, always with a smile on their faces and attentive to everything.
Lo mejor ha sido el personal del hotel, muy amables, siempre con jna sonrisa en la cara y atentos a todo.
The rooms have paper walls, you can hear the adjoining rooms and the hallway as if it were the same room, the bed very hard and noisy and the cushions thin.
Las habitaciones tienen las paredes de papel, se escuchan las habitaciones contiguas y el pasillo como si fuera la misma habitación, la cama muy dura y ruidosa y los cojines finos.
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10
Mairel
Travelled with family
Booked on Buscounchollo.com
May 2022
Excellent
Everything!
Todo!
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8.7
Milagros
Travelled with family
Booked on Buscounchollo.com
September 2021
Very good
The room was renovated and very spacious. The swimming pools, especially the one with slides for children.
La habitación renovada y muy amplia. Las piscinas sobretodo a los niños la de toboganes.
The meal times and the fact that there are not many services nearby, but everything in general is very good.
Los horarios de las comidas y que cerca no hay muchos servicios, pero todo en general muy bien.
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8.3
Pascual
Travelled with couple
Booked on Buscounchollo.com
September 2021
Very good
The lunch and dinner schedules. I think they should think more about all audiences, not only adapt to the schedules of Germans, English, etc...
Los horarios de la comida y cena. Creo que deberían pensar más en todos los públicos, no adaptarse solo a los horarios de Alemanes, ingleses, etc..
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10
Maria Del Mar
Travelled with couple
Booked on Buscounchollo.com
September 2021
Excellent
Everything is perfect
Todo es perfecto
There is nothing negative
No hay nada negativo
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4.7
Antonio Jesús
Travelled with family
Booked on Buscounchollo.com
September 2021
Basic
The children's water park
El parque acuático infantil
I was given a room that was separated from the neighbor by a door, you could hear everything, you had the feeling of loss of privacy.the animation left much to be desired, they hardly did anything.
Me dieron una habitación que estaba separada del vecino por una puerta, se escuchaba todo, tenías la sensación de pérdida de intimidad.La animación dejaba mucho que desear, apenas hacían nada.
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7
Jaime
Booked on Buscounchollo.com
September 2021
Good
Very attentive staff, for the little they were.
Personal muy atento,para el poco que eran.
The food was scarce and not very varied, they waited for the trays to run out before restocking.
Comida escasa y poco variada.Esperaban que se acabase las bandejas para reponer
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