8.3
Hugo
Travelled with friends
Booked on Esquiades.com
March 2017
Very good
Relación calidad precio
Wifi
7.7
María Elena
Travelled with friends
Booked on Esquiades.com
December 2016
Good
Precio
Personal
6.7
Francesc
Travelled with family
Booked on Esquiades.com
January 2026
Good
Double beds very noisy and a bit small.
Llits dobles molt sorollosos i una mica petits.
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9.4
Josep
Travelled with family
Booked on Esquiades.com
January 2026
Excellent
The breakfast buffet was very good; it looked high quality and varied.
El bufet de desayuno muy bien, se veía de calidad y variado
A closer car park lot
Un parking mas cercano
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8.7
Xavier
Booked on Esquiades.com
January 2026
Very good
The quality of the room
La calidad de la habitación
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5.7
Maria
Travelled with couple
Booked on Esquiades.com
January 2026
Average
Overall, the quality-price ratio is good, but I wouldn't buy it again.
Realmente calidad-precio en general esta bien, pero no repetiría.
Having booked the hotel through esquides.com, we felt that the service we received from the hotel was distant and unhelpful, as if we couldn't contact them directly to resolve any questions or issues. When we inquired about the ski pass, their response was that they couldn't do anything and had no information about it, indicating that this was because we hadn't booked it directly with the hotel. This same attitude was repeated in other aspects. We believe that, regardless of the booking channel, we are hotel customers and the treatment should not differ for this reason. Regarding the room, we specifically requested a double bed. Initially, we were told that this request wasn't included in the booking; later, after reviewing it more closely, they confirmed that it was indeed included, but they did nothing to resolve the issue. Finally, we want to highlight a particularly negative aspect: the room had an unpleasant, sewage-like odor, which presumably came from the bathroom.This is very inconvenient, especially when you arrive at the hotel intending to rest, and it significantly affects the overall experience of your stay.
Al haber realizado la reserva del hotel a través de esquides.com, la sensación que hemos tenido es que el trato recibido por parte del hotel ha sido distante y poco colaborativo, como si no pudiéramos dirigirnos a ellos directamente para resolver dudas o incidencias. Al consultarles sobre el forfait, su respuesta fue que no podían hacer nada y que no tenían información al respecto, indicando que eso se debía a no haberlo contratado directamente con el hotel. Esta misma actitud se repitió en otros aspectos. Consideramos que, independientemente del canal de reserva, somos clientes del hotel y el trato no debería diferir por este motivo.
En cuanto a la habitación, solicitamos expresamente cama de matrimonio. Inicialmente se nos indicó que dicha petición no constaba en la reserva; posteriormente, tras revisarlo con más detalle, confirmaron que sí estaba reflejada, pero no hicieron nada por solventarlo.
Por último, queremos destacar un aspecto especialmente negativo: la habitación presentaba un olor desagradable, similar a cloaca, que presumiblemente procedía del baño. Esto resulta muy incómodo, sobre todo cuando se llega al hotel con la intención de descansar, y afecta notablemente a la experiencia de la estancia.
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10
Alfred
Booked on Esquiades.com
January 2026
Excellent
Unbeatable price quality. You have everything at a reasonable price. I have seen people asking for a "renovation" personally, seeing older but clean and well-kept rooms gives it personality.
Qualitat preu insuperable. Ho tens tot a un preu raonable. He vist gent que demana una "reforma" personalment, veure habitacions mes antigues pero netes i cuidades li dona personalitat.
It hasn't been more days!!!
no haver estat mes dies!!!
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8.3
Oscar
Travelled with family
Booked on Esquiades.com
December 2025
Very good
Very friendly service
Trato muy familiar
Not being able to control the heating
No poder controlar la calefacción
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9.7
Laura
Travelled with family
Booked on Esquiades.com
December 2025
Excellent
It's clear that it was restored not too long ago.
Se nota que se ha restaurado no hace mucho
We booked two rooms, one double and one triple. The triple room had poor lighting, while the double room had good lighting.
Reservamos 2 habitaciones una doble y otra triple, en esta había poca luz, en la doble la luz estaba bien
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8.3
Antonio
Booked on Esquiades.com
December 2025
Very good
The breakfast buffet is quite complete and varied.
El desayuno de buffet es bastante completo y variado
We reported a malfunctioning radiator in one of the rooms after the first night, but it wasn't fixed before we left.
Avisamos de un radiador que no funcionaba en una de las habitaciones, después de la primera noche, pero no lo arreglaron antes de irnos
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10
Emili
Booked on Esquiades.com
December 2025
Excellent
This is the sixth year we've stayed at the Pey Resort. We always come back and we love it. The hotel and rooms are spotless, and in general, all the staff are very friendly and helpful.
Este és el sexto año que nos alojamos en el Pey Resort. Siempre repetimos y nos encanta. La limpieza del hotel y de las habitaciones es genial y, en general, toda la plantilla es muy amable y servicial.
Perhaps I would highlight that sofa bed beds are difficult to assemble and disassemble.
Quizá destacaría que las camas de los sofá-cama son difíciles de montar y desmontar.
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7
Mireia
Travelled with family
Booked on Esquiades.com
December 2025
Good
The room is comfortable.
L’habitació és comoda
The walls are paper thin, you can hear everything that happens around you and it's difficult to sleep with so much noise.
Les parets son de paper, es sent tot el que passa al teu voltant i és complicat poder dormir amb tant soroll.
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8
Jordi
Travelled with family
Booked on Esquiades.com
December 2025
Very good
It's well located and the staff are very friendly, the beds in the room are quite comfortable and there are plenty of closets for storing things
Está bien situado y el personal es muy amable, las camas de la habitación bastante cómodas y hay muchos armarios para guardar cosas
The apartment is insufficient for 4 people; the sofa beds in the living room practically collapse when opened, the kitchen lacks basic necessities like a toaster, and the walls are paper-thin—you can hear everything.
Apartamento para 4 insuficiente, los sofás cama del comedor prácticamente cuando se abren, a la cocina le faltan cosas básicas, una tostadora por ejemplo, y las paredes son de papel, se oye todo
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10
José Luis
Travelled with couple
Booked on Amimir.com
December 2025
Excellent
The person who checked me in at reception was incredibly kind, very polite, and above all, very pleasant. They explained everything perfectly. And the best part of my stay was definitely the wonderful service I received from reception.
La persona que me atendió en recepción fue súper amable, muy educada, y sobre todo muy agradable. Me explico todo perfectamente. Y lo más positivo de la estancia realmente fue el trato tan agradable que recibí por parte de recepción.
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7.1
David
Travelled with family
Booked on Esquiades.com
December 2025
Good
Good location, clean. Decent breakfast!
Buena ubicación , limpio. Desayuno correcto!
Outdated facilities!
Instalaciones anticuadas!
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10
Javier
Travelled with family
Booked on Esquiades.com
December 2025
Excellent
Very pleasant stay. Very friendly staff. Decent rooms and good value for money. Full breakfasts. Pets allowed.
Estancia muy agradable. Personal muy amable. Habitaciones correctas y buena relación calidad/precio. Desayunos completos. Aceptan mascotas.
Nothing.
Nada.
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4
Jaume
Travelled with family
Booked on Esquiades.com
December 2025
Basic
Hot water
El agua caliente
Beware of the breakfast buffet; they don't tell you until you arrive at the hotel, and when we asked if they could deduct the cost of breakfast, they said no. If there isn't a minimum number of people booking breakfast, they tell you it can't be a buffet, that you have to write down what you want the day before, and you can't enter until 8:15 am. This means that by the time you're served and finish eating, it's already too late to go up to the slopes. Some of the beds were very comfortable, and others were awful. We asked if they could put us in a room with a double bed and a single bed since we were travelling with our child, and even though there was low occupancy, they said it wasn't possible. We won't be back.
Cuidado con el desayuno buffet, no te avisan hasta que llegas al hotel y al pedirles si podían descontarnos el importe del desayuno, nos dijeron que no. Si no hay un mínimo de personas que reserve desayuno te dicen que no puede ser buffet, que anotes el día anterior lo que quieres y hasta a partir de las 08:15 no puedes entrar, eso implica que hasta que te sirven y acabas, ya se hace tarde para subir a pistas. Las camas algunas muy cómodas y las otras un desastre. Solicitamos si nos podían poner en una habitación con una cama de matrimo y una simple ya que íbamos con el niño y aunque había baja ocupación nos dijeron que no podía ser.
No volveremos
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8.7
Mariana
Travelled with family
Booked on Esquiades.com
December 2025
Very good
The apartments are old, but you can't expect more for the price. Excellent location, clean apartments and good heating. For the price, I would repeat.
Os apartamentos são antigos, mas não se pode esperar mais pelo preço. Localização excelente, apartamentos limpos e boa calefação. Pelo preço, repetiria.
The apartments would benefit from modernization and better bedding.
Os apartamentos se beneficiariam de uma modernização e roupa de cama melhor.
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8
Esther
Travelled solo
Booked on Amimir.com
September 2025
Very good
For the price I paid the hotel was in perfect condition
Por el precio que pague el hotel estaba en perfectas condiciones
There is nothing negative
No hay nada negativo
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10
Fermín
Travelled with family
Booked on Esquiades.com
March 2025
Excellent
Well, exceptional quality/price ratio, clean room and varied and abundant breakfast, we have been coming here for years and we hope to return.
Pues relación calidad/precio excepcional, habitación limpia y desayuno variado y abundante, ya hace años que venimos y esperamos volver
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