4
Dalia
Travelled with family
Booked on Esquiades.com
January 2026
Basic
The location and transfers to the ski station were good
The rooms were terrible. We requested separate beds and soft boiled eggs at breakfast and late check out and all of the above were "impossible" - no se puede!!!
10
Paulo
Travelled with family
Booked on Esquiades.com
February 2022
Excellent
The Chef, António, every night would indicate which meals were gluten-free and even prepared special gluten-free deserts for my wife, which is celiac.
Sometimes, only one van took guests to the pistes, which took a bit more time. Not an issue, but this was something that the Hotel could improve.
9
Jo
Travelled with couple
Booked on Esquiades.com
March 2018
Excellent
The hotel catered well for skiers. It had plenty of parking and the food was of good quality and varied. The staff were friendly and helpful.
The rooms are noisy. You can hear all the noises from above.
6.2
Arturo
Travelled with family
Booked on Esquiades.com
March 2017
Average
El trato
Wifi
9.7
Pierre
Travelled with family
Booked on Esquiades.com
March 2016
Excellent
Very nice hotel with rooms big enough. The breakfast and diner got good quality and enough food. Good service in the hotel.
The swimming pool is cold and also sometimes the restaurant room lacks heating.
8
Alfredo
Travelled with family
Booked on Esquiades.com
April 2026
Very good
The all-you-can-eat buffet and the heated pool.
El buffet libre y la piscina climatizada.
Single room a bit pricey and small. Otherwise, fine...I would return.
Habitación Individual un poco cara y poco espacio.
Por lo demas, bien...Volvería.
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6.6
María Del Pilar
Travelled with friends
Booked on Esquiades.com
April 2026
Good
Good shuttle service to the slopes. Comfortable and clean rooms.
Buen servicio de transporte a pistas
Habitaciones cómodas y limpias
There were a lot of ants in the room. The breakfast buffet had few options and wasn't replenished; if you don't go down first thing in the morning, you'll end up eating the leftovers.
Había muchas hormigas en la habitación.
Desayuno buffet con pocas opciones y sin reposición, como no bajes a primera hora desayunas las sobras…
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8.6
Rodrigo
Travelled with friends
Booked on Esquiades.com
April 2026
Very good
Conveniently located in a residential area, spacious and comfortable rooms, friendly staff. Good buffet breakfast.
Cercanía en urbanización, habitaciones cómodas grandes , amabilidad del personal . Buenos desayuno de bufet
For a 4-star hotel, the dinners leave much to be desired in terms of quality and variety (quite the opposite of the breakfast, which is up to par). The jacuzzi was closed when we stayed; we didn't ask why, but it was disappointing. The transfer to the slopes is limited; they only drop you off at Sextas with no option to go to Anayet or Portales.
Para ser un hotel 4* , las cenas del hotel , dejan bastante que desear , en cuanto a calidad y variedad, (todo lo contrario frente al desayuno que esta a la altura esperada)
El jacuzzi estaba cerrado cuando nos hospedamos , tampoco preguntamos el motivo , pero es una desilusión
El transfer a pistas limitado, solo te dejan en Sextas sin posibilidad de ir a Anayet o portales
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7.4
Enrique
Travelled with family
Booked on Esquiades.com
April 2026
Good
Excellent location and transfer service
Muy buena ubicación y el servicio de transfer
Very outdated. It needs a major renovation.
Muy anticuado. Necesita una reforma importante.
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5.7
Pilar
Travelled with friends
Booked on Esquiades.com
April 2026
Average
The location, room cleanliness
La ubicación, limpieza de habitación
The jacuzzi was closed, the gym was very poorly maintained and dirty (there was no treadmill, the floor was filthy), and the pool was overcrowded. The breakfast was terrible (weak coffee, food that ran out and wasn't replenished, eggs that were practically plastic, and the frozen potato omelet was inedible). Some of the reception staff were quite rude.
Jacuzzi cerrado, gimnasio súper poco cuidado y sucio (no había cinta de correr, suelo súper sucio), piscina descontrolada de gente. Desayuno pésimo (café aguado, comida que se acaba y no se repone, huevos casi de plástico, tortilla de patata congelada incomestible). Algún personal de recepción bastante maleducado.
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6
Komainus
Travelled with friends
Booked on Esquiades.com
April 2026
Average
Customer service and attention from Gurgui, Lourdes and Finito de Córdoba
Trato hacia el público, servicio y atención de Gurgui, Lourdes y Finito de Córdoba
The breakfast buffet was poor in every way: they were slow to replenish the food trays, the coffee machines didn't work and the coffee was water, there was a lack of staff as the tables were dirty and the dishes, etc. were piled up. The pool was not maintained, the jacuzzi was empty, the gym was in bad condition and all the equipment was lying around without shelves to put it on.
El buffet del desayuno pobre en todos los sentidos: tardaban en reponer las bandejas de comida, las máquinas de café no iban y el café era agua,faltaba personal ya que las mesas estaban sucias y con los platos, etc amontonados
La piscina no estaba cuidada, jacuzzi vaciado, el gimnasio en malas condiciones y todo el material tirado sin estanterías para colocarlo.
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6.3
Marina
Booked on Esquiades.com
March 2026
Average
I would only highlight the good location and the transfer service to the slopes (if you are going skiing) in addition to the friendliness of the gentleman at reception on our arrival who was very nice.
Solo destacaría la buena ubicación y el servicio de transfer a pistas (si vas a esquiar) además de la simpatía del señor de recepción a nuestra llegada que fue muy simpático.
The hotel is very old, with leaks in the hallways, holes in the ceiling in some main areas, and a general lack of upkeep. Breakfast is terrible; it's served in the Roto restaurant, which is accessed from the hotel itself. The hot options are literally scrambled eggs, bacon, chorizo, or Spanish omelet, followed by a selection of cold cuts, plus two pastries, fruit, and bread. You make your own coffee with a Nespresso machine, and you're lucky if they have any flavors. The management is very disappointing, with serious, long-faced waiters.
El hotel está muy viejo, goteras por los pasillos, agujeros en algunas zonas del techo en zonas comunes, dejadez de las instalaciones en general. El desayuno es pésimo, es en el restaurante Roto que se accede desde el miso hotel. Literal son huevos revueltos, bacon, chorizo o tortilla de patata como opciones calientes, y luego fiambre variado, más 2 cosas de bollería, fruta y pan. El café te lo haces tú en una nespresso, y suerte que encuentres que haya de todo. Gestión muy decepcionante, camareros serios y con caras largas.
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4.9
Tam
Travelled with family
Booked on Esquiades.com
March 2026
Basic
Good reception, good transport to the slopes, good spa but needs maintenance. The same goes for the hotel in general.
Bien recepcion.bien transporte a pistas,bien spa pero falta mantenimiento.
Al igual q el hotel en general.
Entertainment room...no service...no vending machines if you need them. Water...1 snack...just to relax there...or a TV... Breakfast...much to say about the staff. They were inexperienced and inattentive...Not attentive at all. There's no one in charge or managing the place. The waiter was on his phone and drinking his coffee at the bar...poor image.
Sala de entretenimiento..sin servicio..ni maquinas dispensadoras por si necesitas. Agua...1 snak..para estar ahi de relax..o una television...
El desayuno..mucho que decir del personal ROTO falta de experiencia y atencion...
Nada atentos.falta 1 persona.dirigiendo o responsable.la del camarero imagen..con movil..y 1 cafe tomandeselo en barra...poka imagen...
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5.1
Roberto
Travelled with family
Booked on Esquiades.com
March 2026
Average
Its location. The bathroom is fine in relation to the rest of the room.
Su ubicación. El baño está bien con respecto al resto de la habitación.
The rooms are a bit old. Several floorboards are broken. The pool water is almost cold. Breakfast is adequate.
Las habitaciones están un poco viejas. Varias maderas del suelo rotas. El agua de la piscina está casi fría. El desayuno es correcto.
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7.7
Javier
Travelled with family
Booked on Esquiades.com
March 2026
Good
Location
Ubicación
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7.7
Daniel
Travelled with friends
Booked on Esquiades.com
March 2026
Good
The proximity to the ski resort, the complete and good quality breakfast.
La cercanía a la estación de esquí, el desayuno completo y de buena calidad.
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4
Luis
Travelled with couple
Booked on Esquiades.com
March 2026
Basic
The reception staff were very friendly and the shuttle service to the slopes worked very well.
El personal de recepción muy agradable y el servicio de traslado a pistas funciona muy bien.
This hotel is nowhere near a 4-star hotel. It's nothing like what you'd expect. The room doesn't match the photo, which was clearly retouched, as were the photos of the facilities. The room wasn't entirely clean upon arrival, with cobwebs on the ceiling. The bed was a rollaway bed, without a proper frame. The bathtub had mold. In short, it's a hotel from the 80s that might have been decent back in the day, but it's been left exactly as it was, unrenovated and uncleaned. It's not a 4-star hotel and it's not worth the price.
El hotel no es un hotel de 4 estrellas ni de lejos. Nada de lo que uno puede esperar. La habitación no corresponde con la foto, claramente retocada así como las de las instalaciones. La habitación no estaba del todo limpia al llegar, con telarañas en el techo. La cama era una cama supletoria, sin estructura. La bañera tenía moho.
El resumen es, es un hotel de los años 80 que en su momento sería bueno pero que se ha quedado tal cual estaba, sin renovar, sin limpiar. No es 4 estrellas y no merece el precio que tiene.
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4
Fabiana
Travelled with family
Booked on Esquiades.com
March 2026
Basic
The hotel is terrible considering it's a 4-star hotel. The breakfast and half-board are worthy of a 2-star hotel, as are the super outdated rooms in need of renovation. The food is awful and there's very little variety for a 4-star hotel. The bathroom tiles are coming loose in the bathtub area, which is quite dangerous.
O hotel é péssimo tendo em conta que é um hotel de 4 estrelas. O pequeno almoço e a meia pensão são dignos de um hotel de 2 estrelas, bem como os quartos super antiquados e a precisarem de uma remodelação. A comida é péssima e pouquíssima variedade para um hotel de 4 estrelas. Os azulejos da casa de banho estão descolados na zona da banheira, o que é bastante perigoso.
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4.9
Antonio
Travelled with family
Booked on Esquiades.com
March 2026
Basic
The situation and the kindness of the boy who made the transfer to the slopes.
La situación y la amabilidad del chico que hacía el traslado a pistas.
My experience at this hotel was disappointing. From the first day, both at breakfast and dinner, it was common to find the tables dirty and uncleaned, giving a general impression of neglect and poor hygiene. Regarding the drinks service, I was unpleasantly surprised to find that the water bottles were open and refilled with tap water, which I consider unhygienic. Simply providing pitchers, which can be easily washed, would suffice. The quality of the food also left much to be desired. Dinners consisted mainly of a very poor buffet: simple salads, cold cuts, frozen fries, vegetables, and some breaded items that, besides being scarce, were served raw and cold. To make matters worse, when a dish ran out, it wasn't replenished, with the excuse that they hadn't received the order—something difficult to understand in an establishment of this type. Overall, the organization and quality of service fell far short of expectations, so I would not recommend this hotel.
Mi experiencia en este hotel ha sido decepcionante Desde el primer día, tanto en los desayunos como en las cenas, era habitual encontrar las mesas sucias y sin recoger, lo que daba una sensación general de dejadez y poca higiene.
En cuanto al servicio de bebidas, me sorprendió negativamente comprobar que las botellas de agua estaban abiertas y rellenadas con agua del grifo, algo que considero poco higiénico, bastaría con poner jarras que se pueden lavar fácilmente.
La calidad de la comida también dejaba mucho que desear. Las cenas consistían básicamente en un buffet muy pobre: ensaladas simples, embutidos, patatas fritas congeladas, verduras, algún rebozado que, además de escasas, se servían crudas y frías. Para empeorar la situación, cuando algún plato se terminaba, no se reponía, con la excusa de que no les había llegado el pedido, algo difícil de entender en un establecimiento de este tipo.
En general, la organización y la calidad del servicio están muy por debajo de lo esperado, por lo que no recomendaría este hotel.
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4.9
Jose Luis
Travelled with family
Booked on Esquiades.com
March 2026
Basic
The staff were excellent and very friendly.
El trato del personal excelente y muy amable
The hotel is rated 4 stars, but the facilities are very outdated, and the pool isn't properly heated. The rooms are not up to 4-star standards (textured walls and ceiling, old furniture, and substandard bathrooms). Overall, it's not worth the price at all.
El hotel tiene categoria 4 estrellas pero las instalaciones estan muy anticuadas, la piscina no esta bien climatizada. Las habitaciones no son de calidad 4 estrellas (gotele en las paredes, techo, mobiliario antiguo, baños deficienetes). En general por el precio no merece la pena en absoluto.
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