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          Hyatt Centric Gran Via Madrid

          Gran Via, 31, Madrid, Spain View on map
          8.7
          Fabulous
          See 2655 reviews
          Cleanliness
          Superb
          Staff
          Superb
          Hotel Facilities
          Superb
          8.7
          Fabulous
          See 2655 reviews
          Cleanliness
          Superb
          Staff
          Superb
          Hotel Facilities
          Superb
          Location
          Superb
          Wi-Fi
          Fabulous
          Price Quality Ratio
          Fabulous
          ​Facilities and service
          Wifi and Internet
          Cuisine
          See all
          Check-in and check-out times
          Check-in
          between 3:00 PM and 11:30 PM
          Check-out
          between 8:00 AM and 12:00 PM
          Location and surroundings
          See map
          Accommodation features
          Pet-Friendly

          Your stay starts with Amimir.com

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          Facilities and services

          Main Areas

          24 h reception
          Heating
          Air-conditioning in the main facilities
          Lift
          Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

          Restaurant

          Restaurant
          Bar

          Wifi and Internet

          Wi-Fi

          Main Hotel Services

          Meeting Room Extra charge
          Laundry Service Extra charge
          Nanny Extra charge
          Free Luggage Room
          Safe at the reception
          Door man

          Facilities

          Balcony
          Fintess Centre
          Lounge with TV

          Pets

          pets allowed

          Cuisine

          Kiddies menu

          Parking

          There's a car park close to the accommodation available with extra charge

          The surroundings of Hyatt Centric Gran Via Madrid

          Nearby

          Espacio Fundación Telefónica Madrid 0.2 mi
          Monasterio de las Descalzas Reales 0.2 mi
          El Corte Inglés Preciados 0.2 mi
          Puerta del Sol 0.3 mi
          San Fernando Fine Art Royal Academy 0.3 mi
          City Hall 0.3 mi
          Real Casa de Correos 0.3 mi
          Lope de Vega Theatre 0.3 mi

          Places of interest

          Plaza Mayor 0.4 mi
          Zarzuela Palace 0.6 mi
          Museo Nacional del Prado 0.8 mi
          Puerta de Alcalá 0.8 mi
          El Retiro Park 1.1 mi
          Santiago Bernabéu Stadium 2.5 mi
          Metropolitano Stadium 5.6 mi
          IFEMA 5.7 mi

          Public transportation

          Sol 0.2 mi
          Noviciado 0.4 mi
          Recoletos 0.7 mi
          Madrid-Príncipe Pío 0.9 mi

          What else can I do?

          Centro Comercial ABC Serrano 1.3 mi
          El Corte Inglés 1.5 mi
          El Corte Inglés Madrid Castellana Store 2 mi
          El Corte Inglés Outlet 3 mi
          Arturo Soria Plaza 3.5 mi

          Nearby airports

          Madrid Airport - Barajas (MAD) 9 mi
          All distances are calculated in a straight line. Actual travel distances may vary.

          Pet Policy

          This accommodation is pet friendly. To consult its conditions, it is essential that you send us a message through the contact section informing the weight of your pet.

          Accommodation description
          This luxurious hotel is in Gran Vía. The establishment has 60 cozy bedrooms. There is also wireless internet connection in the common areas. People staying at this establishment can enjoy the advantages of having a 24-hour reception. Hyatt Centric Gran Via Madrid has common spaces accessible for people with reduced mobility. Pets up to 5 kg are welcome at this establishment.


          Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.
          Some of the services listed may incur an additional charge. You can check the applicable rates directly with the property. All the information on this page is subject to change by the accommodation. If you have any questions, please contact us.

          Legal information

          This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.

          Ratings about Hyatt Centric Gran Via Madrid

          8.7
          Fabulous
          Based on 2655 reviews

          What do guests have to say about Hyatt Centric Gran Via Madrid?

          Hyatt Centric Gran Via Madrid, a hotel with excellent location and breakfast. Some guests mention mold in the shower, problems with cleaning products and worn mattresses. Despite this, most note spacious rooms, friendly staff and efficient service. Ideal for those who value comfort and central location in Madrid.
          AI
          To save you time, we have compiled and summarized external customer reviews with artificial intelligence.
          Reviews about Amimir.com
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          20/08/2026
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          Natia
          19/08/2026
          I would recommend a reliable service
          I would recommend a reliable service
          Nabi
          18/08/2026
          I had a great experience with…
          I had a great experience with Amimir.com! The hotel booking process was very clear and simple, payment was quick and convenient, and communication went smoothly. I wish the platform continued success and hope it grows to catch up with and even surpass the major players in the market. I will definitely recommend Amimir.com to others!
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          18/08/2026
          Very good experience!
          Very good experience! The booking process was smooth and straightforward from start to finish. The website is very easy to navigate and well-structured. On top of that, the price offered great value for money. Highly recommended!
          Katerina Kompou
          18/08/2026
          Stay away
          For the hotel reservation, I was first asked to pay half of the total amount and then the remaining balance. After I completed these payments, I was asked to upload the ID documents of all the people travelling. They told me that if I did not provide the documents within two hours, they would cancel my reservation. I shared all the required documents with customer service within the two-hour deadline. However, I later received an email informing me that my reservation had been cancelled. The reason they gave was that the ID information I provided was “inconsistent.” When I asked what this meant, they simply told me that this was the response they had received from the agency. They completely ruined all my holiday plans at the last minute. Now I will have to make a new reservation at a much higher price, and my flight dates may also be affected. Absolutely terrible experience. Stay away from this company. They still have not refunded half of my payment. Instead, they keep delaying the process by telling me to contact my bank. I will share all the screenshots as evidence.
          atacan simsek
          17/08/2026
          Solution provided in under 2 minutes
          There was a slight glitch during payment on the website. Call customer service who spoke perfect english, picked up the phone within 5 seconds, no AI, no waiting in line, no having to fight through cumbersome "menus". Customer support agent solved the problem on the phone within 2 minutes. Overall phenomenal experience. Keep up the great work.
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          17/08/2026
          First experience with Amimir
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          16/08/2026
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          16/08/2026
          Booking resort at low price as compare…
          Booking resort at low price as compare to big name without any hazel
          atio
          18/08/2026
          Stay away from this company
          Stay away from this company! I booked and paid for a hotel in Turkey, only to receive a suspicious link the next day asking for passport/ID uploads. The hotel confirmed directly that they do not ask for personal IDs prior to check-in. When I called out the company, they blamed a "third-party operator" and gave me just two hours to upload the documents or face cancellation. I uploaded everything on time, yet they immediately canceled my booking, claiming "inconsistencies." They then tried to withhold half my payment, stating I was only eligible for a 50% refund. I had to fight customer service to get the rest initiated, and I am still waiting for the remaining money to clear. Unprofessional, manipulative, and unsafe.
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          15/08/2026
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          Amimir is like Bingo.Great every time.
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          14/08/2026
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          12/08/2026
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          It was my second experience for hotel booking with this platform.And I was still a little worred,but everything went successfully. Booking process was fast,price was lower,than the competitors.I hope to use these services again next time.
          Vitalij Maksunov
          16/08/2026
          Booking A01402408 / 7719637
          Booking A01402408 / 7719637. I honestly can't understand how this has become such a big issue. There are 8 of us on the booking and breakfast was only £7 extra in total. The problem was flagged to Amimir within minutes, yet after all this time their answer is basically that we should buy breakfast from the hotel ourselves, potentially for hundreds of pounds. They know exactly what happened and could put it right for a few pounds. Instead, they keep passing responsibility to an unnamed supplier. Really poor way to treat customers.
          Andrew Robotham
          12/08/2026
          Cheapest and best website
          Easy to follow website. Cheapest compare to other sites, even cheaper than booking directly from the hotel.
          Viking Customer
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          Laura
          23 hours ago
          Amimir is in top,best prices,good locations,reliable. Thank you!
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          Moe
          1 day ago
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          Mohammed
          1 day ago
          I had a great experience booking through Almimir.com. The booking process was smooth, quick, and easy to use. Everything was clear and well organized, and the service was reliable from start to finish. I’m very satisfied with my experience and would definitely use Almimir.com again for my future bookings. Highly recommended!
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          Oleksandr
          1 day ago
          Please improve language experience. Thus form is displayed in Spanish on my iPhone app instead of English.
          S
          Saveli
          1 day ago
          Will use this service again!!
          N
          Nasim
          2 days ago
          Helpful team when you call the customer service. Very good reasonable price compared to.other websites.
          C
          Cagla
          2 days ago
          Generally fine but payment wasnt easy
          S
          Saran
          2 days ago
          Great prices and service
          W
          William
          3 days ago
          Service is certainly good. However, all your emails and info is in spanish only, my spanish is not so good so need to translate your info
          R
          Rosa
          3 days ago
          Easy to make my selection.
          C
          Chris
          4 days ago
          Good booking service, no issues.
          E
          Elham
          4 days ago
          Beautiful!
          S
          Stephen
          4 days ago
          Great communication and updates
          A
          Aqab Zahoor
          5 days ago
          it was good experience, no problem
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          Nihat
          5 days ago
          Not bad.
          M
          Milica
          5 days ago
          It has always been great, and I hope it will stay that way.
          M
          Moe
          6 days ago
          Best booking engine is Amimir
          A
          Ana
          6 days ago
          Good prices and very good experience. I had some problems with the booking but were promptly solved .
          D
          Della
          6 days ago
          I liked that you can cancel and rebook with full quick refund easily
          A
          Andreea
          7 days ago
          It was very good and straightforward!
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          Frequently asked questions about Hyatt Centric Gran Via Madrid

          Does the Hyatt Centric Gran Via Madrid have wifi connection?

          The Hyatt Centric Gran Via Madrid has Wi-Fi.

          Does the Hyatt Centric Gran Via Madrid have a 24h reception?

          Yes, Hyatt Centric Gran Via Madrid has a 24-hour reception.

          Is there heating in Hyatt Centric Gran Via Madrid?

          Yes, Hyatt Centric Gran Via Madrid has heating in the common areas.

          Is there air conditioning in the common areas at Hyatt Centric Gran Via Madrid?

          Yes, Hyatt Centric Gran Via Madrid has air conditioning in the common areas.

          Is there a restaurant at Hyatt Centric Gran Via Madrid?

          Yes, Hyatt Centric Gran Via Madrid has a restaurant.

          Is there a bar at Hyatt Centric Gran Via Madrid?

          Yes, Hyatt Centric Gran Via Madrid has a bar.
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                  Facilities and services
                  Main Areas
                  24 h reception
                  Heating
                  Air-conditioning in the main facilities
                  Lift
                  Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)
                  Restaurant
                  Restaurant
                  Bar
                  Wifi and Internet
                  Wi-Fi
                  Main Hotel Services
                  Meeting Room
                  Laundry Service
                  Nanny
                  Free Luggage Room
                  Safe at the reception
                  Door man
                  Facilities
                  Balcony
                  Fintess Centre
                  Lounge with TV
                  Pets
                  pets allowed
                  Cuisine
                  Kiddies menu
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