9.1
Amparo
Travelled solo
Booked on Amimir.com
April 2026
Excellent
With direct access to the beach
Con acceso directo a la playa
The food was pretty bad, wasn't it? There was some variety.
La comida bastante floja no a? Había variedad
Show original message
See translation
8
Jose
Travelled with family
Booked on Amimir.com
April 2026
Very good
Everything's OK
Todo ok
Show original message
See translation
10
Elena
Travelled with friends
Booked on Buscounchollo.com
November 2025
Excellent
"A simple but super complete hotel, comfortable, clean, with a gym, heated pool, an incredible variety of food, excellent staff. I would give it another star."
Un hotel sencillo pero súper completo, cómodo, limpio, con gym, piscina climatizada, una variedad increíble de comida, un personal excelente. Yo le daba otra estrella.
Show original message
See translation
6.3
J.
Booked on Amimir.com
October 2025
Average
Good Halloween theme?
Buena temática de Halloween 🎃
Customers who booked with the hotel had water and wine included, while Amimir's customers did NOT.
Los clientes que contrataron con el hotel tenían agua y vino incluido y los clientes de Amimir, NO.
Show original message
See translation
9.7
Francisco
Travelled with family
Booked on Buscounchollo.com
October 2025
Excellent
Todo genial.
Muy buena ubicación, en 1ª línea de playa.
Spa, gimnasio, el buffet muy bien y el servicio de todo el personal muy bien también.
Show original message
See translation
8.9
Miguel ángel
Travelled with family
Booked on Buscounchollo.com
October 2025
Very good
For celiac people, a bit limited variety.
Para las personas celíacos un poco regular poca variedad
Show original message
See translation
8
Francisco Javier
Travelled with family
Booked on Amimir.com
October 2025
Very good
PLENTY OF ACTIVITIES FOR CHILDREN
BASTANTES ACTIVIDADES PARA LOS NIÑOS
Show original message
See translation
8.9
Emilio
Travelled solo
Booked on Amimir.com
September 2025
Very good
It's on the same beach
Esta en la misma playa
It is very far from all the sites and does not have a promenade.
Esta muy retirado de todos los sitios no dispone de un paseo marítimo
Show original message
See translation
7.7
Jose Antonio
Travelled solo
Booked on Amimir.com
September 2025
Good
Near the beach
Cerca de la playa
Far from the town and the food could be better
Lejos del pueblo y la comida mejorable
Show original message
See translation
2.7
Judit
Travelled with family
Booked on Amimir.com
September 2025
Basic
The air conditioning was fantastic, as was the Wi-Fi. Close to the beach.
El aire acondicionado enfriaba de lujo y el wifi. Cerca de la playa.
The pool was very dirty. Everything about the facilities was very old, and the room was difficult to clean. Breakfast took a long time to refill, and many tables were dirty and hadn't been cleared away by 9:30 a.m. There was no entertainment for children or pets. The hotel was very dull, and the location was far from the center of Guardamar, so if you took your car, you wouldn't have to park it. The outdoor car park lot was unsupervised.
La piscina muy sucia. En cuanto a las instalaciones muy viejo todo y la habitación la limpieza es batallera.
El desayuno tardaban en reponer y muchas mesas sucias a las 9:30h la mañana sin recoger.
No había nada de animación para niños , ni mascota , muy soso encima lejos del centro de Guardamar que si cogías el coche no aparcadas, el parking al aire libre que nadie le vigila.
Show original message
See translation
5.7
Ángel Luis
Travelled solo
Booked on Amimir.com
September 2025
Average
The people in the dining room were very nice.
La gente del comedor muy bien
The hotel's cleanliness was terrible and the food and dinner were disgusting compared to last year. Last year, I noticed there was more variety and much better food.
La limpieza del hotel fatal y la comida y la cena a comparación del año pasado un hasco el año pasado avis más variedad de comida y mucho más buena
Show original message
See translation
8
Amada
Travelled with family
Booked on Amimir.com
September 2025
Very good
Highly recommended hotel for rest and very good location
Hotel muy recomendable para descansar y muy buena ubicación
Show original message
See translation
8.6
Conchi
Travelled solo
Booked on Amimir.com
August 2025
Very good
The hotel staff, their friendliness and customer service. The variety of food every day. The drinks included in the price. The location right on the beach and the easy access to it.
Los trabajadores del hotel, su simpatía y trato con el cliente. La variedad de la comida cada día. Las bebidas incluidas en el TI. La ubicación en la propia playa, y la facilidad de acceso a la misma.
The daily room cleaning was average, but in the bathroom, for example, there were clumps of residue in some areas (towel rack, door, etc.) that could get sticky. They should check it more thoroughly; I understand this is due to the cleaning staff's lack of time, not negligence on their part. If you have more time, you could do more. They should check these little things because they can greatly improve the guest experience, since the rest of the hotel's cleanliness was more than adequate in every room. Another suggestion: could they include fruit at the pool bar during the TI? For me, it would be a huge plus—fresh fruit at any time of day! 🤩
La limpieza diaria de la habitación fue normal, pero en el baño, por ejemplo, había pegotes en algunas zonas (toallero, puerta...) de restos que podías quedarte pegajoso. Deberían de revisarlo mejor, entiendo que es falta de tiempo del personal de limpieza y no es dejadez por parte del mismo. Si tienes más tiempo más puedes hacer, deberían de revisar estás cosillas porque pueden mejorar mucho la experiencia del cliente ya que en el resto del hotel la limpieza era más que adecuada de cualquier estancia.
Otra sugerencia, ¿ podrían incluir fruta en el bar de la piscina en el TI? Para mí sería un gran plus, fruta fresquita a cualquier hora del día 🤩
Show original message
See translation
8
David
Travelled solo
Booked on Amimir.com
August 2025
Very good
The hotel is in a prime location, next to the sea and very close to Guardamar and La Mata in Torrevieja. The staff is very friendly. As for the restaurant and the food, the service is very good, fast and efficient, including restocking, which is appreciated when there are so many people in the dining room. The facilities are very spacious and well-equipped (cafeteria, terrace, discotheque, etc.).
El hotel está en un sitio privilegiado, junto al mar y muy cerca de Guardamar o La Mata - Torrevieja. El personal muy bien. En cuanto al restaurante y la comida, el servicio es muy bueno, rápido y eficiente, también en la reposición de la comida, algo que se agradece cuando hay tanta gente en el comedor. Están muy bien y son muy amplias las instalaciones (cafetería, terraza, discoteca...).
We were given two single beds, which were a bit small (90 cm) and not very comfortable. The rest of the room was fine. The pool is a bit small for a 9-story hotel. We found the lunch and dinner buffet to be rather limited, especially in terms of the salad options or, for example, the fact that there was never even one type of cheese.
A nosotros nos dieron dos camas individuales, las cuales eran algo pequeñas (de 90 cm) y no demasiado cómodas. El resto de habitación, bien. La piscina es algo pequeña para un hotel de 9 plantas. El buffet de mediodía - noche lo vimos poco variado, sobre todo en la oferta para hacer una ensalada o, por ejemplo, que nunca hubiera aunque fuera un tipo de queso.
Show original message
See translation
9.4
José Antonio
Travelled with family
Booked on Amimir.com
August 2025
Excellent
Everything is pretty good
Todo bastante bien
In grilled meat and fish that is too overcooked
En la carne y el pescado a la plancha demasiado pasado
Show original message
See translation
7
Almudena
Travelled with colleague
Booked on Amimir.com
August 2025
Good
Very complete hotel, good food, great pool, great access to the beach, entertainment... Everything was great.
Hotel muy completo, comida buena,piscina genial,acceso a la playa genial,animación ... Todo muy bien.
Little variety in food for children, elevators are 5, but they're not enough. The worst thing is the location, next to the beach but 2 km from Guardamar, and the car park is terrible, so if you went near the town, you'd miss the car park spot.
Poca variedad en la comida para los niños,ascesores 5, pero se quedan cortos .
Lo peor la ubicación, al lado de la playa pero a 2 km de Guardamar, el aparcamiento fatal,por lo que si te acercabas al pueblo perdías el aparcamiento.
Show original message
See translation
4.7
Leticia
Travelled with family
Booked on Amimir.com
August 2025
Basic
Proximity to the beach. All-inclusive drinks from top brands (Coca-Cola, Aquarius, etc.), including alcoholic drinks, and a selection of Frigo ice cream. A ball pit for children. Extra-large beds. Sea views from the room.
Cercania a la playa. Bebidas del Todo Incluido primeras marcas ( Coca-Cola, Aquarius...), tambien en bebidas alcoholicas, selección de helados Frigo. Parque de bolas para los niños.
Camas muy grandes. Vistas al mar desde la habitación.
The cleaning is very poor. The day we moved in, the room floor was dirty and remained dirty the entire time we stayed, making it very uncomfortable to walk barefoot in the room. The first few days, the bed was made without straightening the sheets, as if my 5-year-old son had made them, and the pillows were just as they had been from spending the night. They should replace the towels, which already have three holes in them. You can hear everything next door in the rooms, everything. Regarding the food, it's quite average; it looked unappetizing, tasted average, and the stews were served with leftovers from previous days along with broth and they made up the name. There was little variety in the desserts. The entertainment was quite weak; they don't seem to be professional. Don't waste your time trying the pirate's treasure tour because it's the worst activity I've ever seen. The pool was very dirty in the evenings. Before booking, if you have any questions, don't waste your time writing to the hotel to resolve them. I'm still waiting for a reply, and I'm back from my holiday.My question was about the snack included in the all-inclusive package. If you have any questions, I'll answer them. It includes a hot dog, sandwich, olives, and (stale) chips.
La limpieza es muy mala, el día que entramos el suelo de la habitación estaba sucio y sucio siguió toda la estancia, muy incómodo andar descalzo
por la habitación, los primeros días la cama la hacían sin estirar las sábanas, como si la hubiese hecho mi hijo de 5 años y las almohadas tal y como se quedaban de pasar la noche, deberían de renovar las toallas que tienen ya tres agujeros, en las habitaciones se escucha todo de al lado, todo. En relación a la comida bastante regular, pinta poco apetecible, de sabor regular y los platos de cuchara echaban lo que sobraba de días anteriores junto con un caldo y se inventaban el nombre. Poca variedad de postres.
La animación bastante floja, no se ve que sean profesionales, no perdáis el tiempo en hacer lo del tesoro del pirata porque es la peor actividad que he podido ver.
Piscina muy sucia por las tardes.
Antes de hacer la reserva si tenéis alguna duda no perdáis el tiempo en escribir al hotel para resolver las dudas, todavía estoy esperando a que me contesten y ya he vuelto de mis vacaciones. Mi pregunta era en relación a lo que entraba de snack en el todo incluido, si tenéis esa duda ya la resuelvo yo, entra perrito, sandwich, aceitunas y patatas fritas (rancias)
Show original message
See translation
8.6
Jana
Travelled with family
Booked on Amimir.com
August 2025
Very good
The views were spectacular, the activity instructors were wonderful, and the staff was very friendly. There were all kinds of activities for children of all ages, and the hotel was very well organized overall.
Las vistas espectaculares, los monitores de las actividades maravillosos y el personal muy agradable. Hay todo tipo de actividades para los niños de todas las edades y el hotel esta bastante bien organizado en general.
The rooms are small, although the private terrace makes up for it.
Las habitaciones son pequeñas, aunque la terraza con privacidad lo compensa.
Show original message
See translation
5.7
Antonio
Travelled with family
Booked on Amimir.com
August 2025
Average
Good staff, hotel is good, beach is very close, I really liked the pool
Personal bueno hotel está bien playa muy cerquita la piscina me ha gustado mucho
Withdrawn from the world of little animation, I wouldn't return because of how far away it is from everything.
Retirado del mundo poca animación no volvería x lo retirado que está de todo
Show original message
See translation
5.6
Antonio
Travelled with family
Booked on Amimir.com
August 2025
Average
Excellent staff, good pool with plenty of sun loungers.
Personal excelente piscina buena con bastantes tumbonas way
It's far from everything, there's nothing close by for everything, you have to take a car, there's no atmosphere, not even the promenade of all the beaches.
Apartado de todo no hay nada cerca para todo tienes que coger coche nada de ambiente ni siquiera el paseo marítimo de todas las playas
Show original message
See translation