7.3
Gemma
Travelled solo
Booked on Amimir.com
October 2025
Good
Location
Ubicación
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9.7
Jose
Travelled solo
Booked on Amimir.com
September 2025
Excellent
Everything perfect
Todo perfecto
The WiFi doesn't work very well, except for one waitress, the rest of the team is very good.
El WiFi no anda muy bien, quitando una camarera el resto del equipo muy bien
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7.7
José Antonio
Travelled with family
Booked on Amimir.com
September 2025
Good
Good car park around the hotel. A 15-minute walk from the beach. They have a free train from the hotel to the beach with several schedules. The evening entertainment was good. The food was good. Cold water is available in several areas of the hotel.
Buen aparcamiento alrededor del hotel.
15min caminando de la playa.
Disponen de un tren desde el hotel hasta la playa con bastantes horarios gratuito.
Animación nocturna estuvo bien.
La comida bien.
Agua fría en varias zonas del hotel .
The Water Slides close at 6:45 p.m. Long lines at the food court.
Los toboganes los cierran a las 18:45.
Mucha cola en las comidas.
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6
Marianela
Travelled solo
Booked on Amimir.com
August 2025
Average
Spacious rooms. Water Slides. Entertainment.
Habitaciones amplias. Toboganes. Animación.
Broken elevator. Little variety of food.
Ascensor estropeado. Poca variedad comida.
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6.3
Tânia Filipa
Travelled with family
Booked on Amimir.com
August 2025
Average
The beach is easily accessible by train, but those who prefer can walk. The staff is friendly. The room and main areas are pleasant. It's kid-friendly.
O acesso à praia por comboio faz-se bem, mas quem preferir pode fazer a pé.
O staff é simpático. O quarto e os espaços comuns são agradáveis.
Bom para crianças.
The food should be more varied; they often rely on pork and the same fish. During our stay, we saw two cockroaches in the hallway that leads to the gym and the mini club, and numerous ants on the first floor. My daughter complained that there were no Chocapics or similar drinks at breakfast.
A alimentação devia variar mais, recorriam muito ao porco e aos mesmos peixes.
Durante a estadia vimos 2 baratas no corredor que tem o ginásio e o Mini clube e bastantes formigas no primeiro piso.
Reclamação da minha filha, ao pequeno-almoço não havia Chocapics ou similares.
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6.1
Aroa
Travelled with family
Booked on Amimir.com
August 2025
Average
The best thing is that there are many activities for both adults and children.
Lo mejor es que hay muchas actividades tanto para adultos como para niños.
The buffet food is truly terrible. Very poor quality. No variety. Very, very bad for children. I wouldn't return to the hotel for this reason.
La comida del buffet es realmente pésima. Muy mala calidad. Nada de variedad. Muy muy pésima para los niños. No volvería al hotel por esta razón.
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6.9
Concepción
Travelled with family
Booked on Amimir.com
August 2025
Good
The staff that works there is very good.
Muy bien el personal que trabaja allí.
The location is average. The food is very repetitive.
La ubicación regular.
La comida muy repetitiva.
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7.4
Alejandro
Travelled with family
Booked on Amimir.com
August 2025
Good
Everything was fine in general, the location issue was resolved with the shuttle service to the beach.
Todo en general bien, el tema de la ubicación resuelto con el servicio de transporte a la playa.
I had to file two complaints, due to the disappearance of the reserved area in the hotel pool. The reserved area was next to the abscesses for said people. After the complaints, they put the reserved area back, but on the other side of the pool. This makes no sense, since they are supposed to make it easier for the abscess to get to the pool.
Tuve que poner dos quejas, por la desaparición de la zona reservada en la piscina del hotel, la zona reservada estaba al lado de los abscesos para dichas personas, después de las quejas volvieron a poner la zona reservada, pero al otro lado de la piscina, no tiene sentido, ya que se supone que son para facilitar al absceso a la piscina.
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7.1
Jovino Manuel
Travelled with family
Booked on Amimir.com
August 2025
Good
The pools were separated by a car park lot, and the bar closed one hour before the slide pool closed.
Las piscinas separadas por un aparcamiento y el horario del bar cerraba una hora antes del cierre de la piscina de toboganes
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4.3
Ignacio
Travelled with family
Booked on Amimir.com
August 2025
Basic
Water Slides closing early, for having everything included, snack and lunch with little variety and little quantity, poor organization and very poor and scarce shows. I would not return to this hotel
Cierre pronto de toboganes,para tener todo incluido merienda y almuerzo con poca variedad y poca cantidad,mala organización y espectáculos muy pobres y excasos.no volvería a este hotel fa
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7.4
Ana
Travelled with family
Booked on Amimir.com
August 2025
Good
Good hotel especially for families
Buen hotel sobre todo para familias
To highlight something, variety in food
Por destacar algo, variedad en comida
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6.9
Arantza San Vicente
Travelled with family
Booked on Amimir.com
August 2025
Good
Good air conditioning in the rooms, well-maintained pool, and generally attentive staff.
Buena climatización en las habitaciones, buen mantenimiento de la piscina. Personal en general atento.
The buffet was very weak, the all-inclusive service was very weak, the token, wristband, and room number system was boring. The entertainment and activities were very, very weak.
El Buffet muy flojo, el todo incluido muy flojo, el sistema de fichas, pulsera, número de habitacion cansino. La animación y actividades muy, muy floja.
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7.7
Juan
Travelled with family
Booked on Amimir.com
August 2025
Good
Everything great
Todo genial
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9.4
Juan
Travelled with family
Booked on Amimir.com
August 2025
Excellent
Phenomenal for travelling with children
Fenomenal para viajar con niños
Check out a bit early. 10 a.m. seems a bit rushed.
Check out un poco justo. Las 10 de la mañana me parece apresurado
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3.7
María Dolores
Travelled with family
Booked on Amimir.com
August 2025
Basic
The staff is very good
El personal muy bueno
The food was very repetitive, it is very far from the beach and everything in general, in addition the shows are in an area that faces the rooms, I took a 2 year old girl and until 1 or more there was noise outside and the rooms are not soundproof, and then at 8 they started cleaning and you could also hear everything, that is, my daughter has not rested at all, two nights we had to leave the hotel so she could sleep and about the facilities to say that there are only 2 elevators for more than 500 rooms, the queues in the dining room at rush hour are tremendous and to go with strollers you have to go around to get everywhere, in short we are very unhappy
La comida era muy repetitiva , está muy lejos de la playa y de todo en general , además los espectáculos lo hacen en una zona que da a las habitaciones yo llevaba a una niña de 2 años y hasta la 1 o más había ruido en el exterior y las habitaciones no están insonorizadas , y luego a las 8 empezaban a limpiar y también se escuchaba todo , es decir , mi hija no ha descansado nada , dos noches nos tuvimos que salir del hotel para que se pudiese dormir y de las instalaciones decir que solo hay 2 ascensores para más de 500 habitaciones , las colas en el comedor a la hora punta son tremendas y para ir con carros hay que dar rodeo para llegar a todas partes , en definitiva estamos muy descontentos
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6.6
Mariángeles
Travelled with family
Booked on Amimir.com
July 2025
Good
The entertainment team, especially Laura R., are fantastic. The train service to the beach is excellent.
El equipo de animación en especial Laura R, son geniales. El servicio de tren hasta la playa muy bueno .
The floor by the pool is extremely slippery. There were tons of tiny ants in the room, which the cleaning staff later helped us remove.
El suelo de orilla a la piscina resbala muchísimo. En la habitación había muchísimas hormiguitas pequeñas,que el servicio de limpieza después nos ayudó a quitar
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7.1
Sandra
Travelled with family
Booked on Amimir.com
July 2025
Good
Have a free train from the hotel to the beach throughout the day.
Ter comboio gratuito do hotel até à praia ao longo do dia.
Queues for the various meals. A good variety of them.
Filas para as várias refeições. Varidade q.b. das mesmas.
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7.7
Claudia
Travelled with family
Booked on Amimir.com
July 2025
Good
The rooms are spacious, as are the bathrooms. The hotel's buffet was good for all meals, with plenty of variety and grilled food every day. The train to the beach is excellent, and we stayed right in front of the beach, but it's also possible to walk there, as the hotel is relatively close (a 10-minute walk). The pools and Water Slides are great fun for those travelling with children.
Os quartos são espaçosos e as casas de banho também. O buffet do hotel era bom para todas as refeições, bastante variedade e com grelhados todos os dias. O comboio que nos transporta para a praia é muito bom ficamos mesmo em frente á praia, no entanto também é possível ir a pé pois o hotel está relativamente perto da praia (10 min a pé).
As piscinas dos escorregas muito divertidas para quem vai com crianças.
The pools are a bit small; the best time is from morning to afternoon, as it's impossible to find space. Stroller access is a major drawback; you have to go around the hotel to get to the train, and at reception, you have to go to the car park lot—it makes no sense at all. We did what everyone else did: carry our strollers up the stairs to reception or the train. The main meals lacked more variety in starters.
Piscinas ligeiramente pequenas, a melhor hora é da parte da manhã á tarde é impossível conseguir espaço. Os acessos para carrinhos de bebé é um ponto bastante negativo, é necessário dar uma volta ao hotel para sair para o comboio e na recepção temos de ir ao estacionamento não tem lógica nenhuma. Fizemos o que todos faziam carregavam os carrinhos nas escadas da receção ou do comboio.
Nas refeições principais faltava maior variedade nas entradas.
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8.3
Maria João
Travelled with family
Booked on Amimir.com
July 2025
Very good
Dynamic dining room. The chefs were very friendly.
Dinâmica da sala de refeições. Os chefes de sala muito simpáticos.
Pool opening hours. Insufficient number of sunbeds for the number of people. The train should also have one more carriage.
Horário de abertura das piscinas. Número de espreguicadeiras insuficiente para a quantidade de pessoas. O comboio também deveria ter mais uma carruagem.
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7.7
Lourdes
Travelled with family
Booked on Amimir.com
July 2025
Good
Overall, everything has been very good.
En general, todo ha estado muy bien
The access for strollers isn't very good, sometimes you have to go around in circles. And they should extend the cafeteria's hours in the slide area, which are very limited.
No está muy bien los accesos para cochecitos, hay q dar a veces muchas vueltas. Y deberían ampliar el horario de la cafetería en la zona d toboganes, q está muy limitado.
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