6.7
Nohelya
Travelled with couple
Booked on Esquiades.com
August 2025
Good
Our bed was very old and the mattress was very uncomfortable. Is due a renewal of beds. Also, all the cutlery and glasses for breakfast were dirty in the service. The breakfast is too basic
9
Laura
Travelled solo
Booked on Amimir.com
March 2023
Excellent
Great hotel with all the services needed
6.6
MireiaFrg
Booked on Esquiades.com
April 2026
Good
The location and the bus transfer they have
La ubicación y el bus transfer que tienen
We got a room with a view but it was very noisy...the windows weren't insulated...the bus stopped below and we had constant noise in the room, and the cleaning staff were vacuuming the hallway carpet at 9 am, so it was very noisy early in the morning...the buffet was ridiculous with literally four things...and the hotel bar had very limited hours...always closed...I wouldn't return to this hotel.
Nos toco habitación con vistas pero muy ruidosa..ventanas sin aislar..el bus debajo paraba y lo teniamos el ruido constante en la habitación, y el personal de limpieza aspiraban la moqueta del pasillo a las 9 de la mañana se escuchaba mucho ruido temprano..buffet ridiculo con 4 cosas literal..y bar del hotel horario muy reducido..siempre cerrado..no volveria a este hotel..
Show original message
See translation
9.7
Ibai
Travelled with family
Booked on Esquiades.com
April 2026
Excellent
Everything was perfect.
Todo de 10
If I had to find a fault... the cafeteria isn't really suitable for a quiet lunchtime meal. Everything else was great.
Por poner un pero...la cafeteria,no está adaptada para tomar algo tranquilo al mediodia.El resto genial.
Show original message
See translation
7.7
María José
Travelled with family
Booked on Esquiades.com
April 2026
Good
Very complete breakfast.
Desayuno muy completo.
Wi-Fi could be improved and shuttles to the slopes are infrequent. The facilities are old…
Wifi mejorable y traslados a pista escasos . Instalaciones viejas ….
Show original message
See translation
8.6
Ester
Travelled with couple
Booked on Esquiades.com
April 2026
Very good
The location, the shuttle service to the slopes, and the room with its views were all excellent. The spa was small but great after a day of skiing.
La ubicación, el servicio de transfer a pistas y la habitación y sus vistas. El spa era pequeñito pero genial al volver de esquiar.
The dinner buffet was limited and not very good for the price. The ski lockers was old and the lockers were small; two pairs of skis and boots would fit, but only if you stacked the boots on top of each other.
El buffet de las cenas era poco amplio y de no mucha calidad para el precio que cobraban. El guardaesquis estaba viejo y las taquillas eran pequeñas, dos pares de esquís y botas entraban pero si ponías las botas unas encima de otras.
Show original message
See translation
10
Monica
Travelled with family
Booked on Esquiades.com
March 2026
Excellent
From the moment I arrived at reception to the rooms, including the facilities and location, everything was a 10 out of 10. Special mention goes to Elias at reception and the housekeeping staff, who were both outstanding. The young woman was incredibly kind, attentive, and helpful, and everyone was generally dedicated to ensuring we had everything we needed. My dog, Kai, came in as if he were at home, greeting and being greeted by everyone. This kind of staff is hard to find. 100% recommended. Thank you for everything.
Desde entrar por recepción hasta las habitaciones,pasando por instalaciones y ubicación todo de 10.Remarcar la atención de Elias en recepción y la de el personal de habitaciones que es de 11 sobre 10.La chica muy amable atenta y servicial,todos en general dispuestos a que no te falte de nada.Kai mi perrito entraba como si estarìa en casa,saludando y siendo saludado por todos.Un personal que no se encuentra facilmente.Recomendable 100%.Gracias por todo.
Show original message
See translation
7.1
Jerónimo G.
Travelled with family
Booked on Esquiades.com
March 2026
Good
The buffet was varied and offered good value for money.
el buffet variado y buena ralacion calidad -precio
old rooms need repairs
habitaciones antiguas necesitan reparaciones
Show original message
See translation
9.7
Juan
Travelled with family
Booked on Esquiades.com
March 2026
Excellent
Excellent service
Atención de 10
Spa and gym could be improved, but they're sufficient after a day of skiing.
Spa y gym a mejorar pero suficiente para después de un día de esquí
Show original message
See translation
8.3
Eduardo
Travelled with friends
Booked on Esquiades.com
March 2026
Very good
Perfect location
Ubicación perfecta
Few car park spaces
Pocas plazas de aparcamiento
Show original message
See translation
8.9
LRT
Travelled with friends
Booked on Esquiades.com
March 2026
Very good
Comfortable rooms and excellent food.
Habitaciones cómodas y comida excelente.
Show original message
See translation
10
Rodrigo
Travelled with couple
Booked on Esquiades.com
March 2026
Excellent
Close to the center and the transfer to the slopes
Cerca del centro y el transfer a pistas
Limited car park available in the area
Poco sitio para aparcar en la zona
Show original message
See translation
9.7
Gorka
Booked on Esquiades.com
March 2026
Excellent
The pillows could be better
Las almohadas podrían ser mejores
Show original message
See translation
9.4
Noelia
Travelled with family
Booked on Esquiades.com
March 2026
Excellent
SWIMMING POOL, TRANSPORT TO THE SLOPES AND FRIENDLINESS OF THE HOTEL STAFF
PISCINA, TRANSPORTE A PISTAS Y AMABILIDAD DEL PERSONAL DEL HOTEL
BREAKFAST WITH LITTLE VARIETY
DESAYUNO CON POCA VARIEDAD
Show original message
See translation
9.4
Laura
Travelled with couple
Booked on Esquiades.com
February 2026
Excellent
The location. The friendliness of the staff. The breakfast. The shuttle service to the slopes.
La ubicación. La amabilidad del personal. El desayuno. El servicio de transporte a pistas.
The rooms were poorly soundproofed. We had no option to reserve car park.
Las habitaciones mal aisladas acústicamente. No tuvimos opción de reservar aparcamiento.
Show original message
See translation
6.9
Julio
Travelled with couple
Booked on Esquiades.com
February 2026
Good
Location
Ubicación
The hotel is supposed to be pet-friendly, but the staff were very unfriendly to my dog.
Se supone que el hotel admite mascotas, pero el personal fue muy poco amigable con mi perrita.
Show original message
See translation
4.6
André
Booked on Esquiades.com
February 2026
Basic
Proximity to the city center
Proximidade com o centro
Number of teenagers. Constant noise. Closed spa. Lack of buses to the slopes. Food.
Quantidade de adolescentes. Barulho constantes. SPA desactivado. Falta de autocarro para as pistas. Comida.
Show original message
See translation
7.4
Marina
Travelled with couple
Booked on Esquiades.com
January 2026
Good
Very good location
Ubicacion muy buena
There was confusion between the 3-star and 4-star hotels. The spa is in a very old and neglected state. The staff lacked information about the slopes, the town buses, etc.
Que hubiese confusión entre el hotel de 3 y 4 estrellas.
El estado del spa es muy antiguo y descuidado.
El personal desconoce información de las pistas, de los autobuses del pueblo….
Show original message
See translation
7.4
Alejandro
Travelled with couple
Booked on Esquiades.com
December 2025
Good
Perfect location, excellent staff service, and the heating was always working perfectly. The hotel services were adequate.
La ubicación perfecta, la atención del personal muy buena y la calefacción siempre como toca. Los servicios del hotel correctos
The food was quite bad, breakfast was adequate but dinner was very bad. The rooms were a bit old and had some electrical problems which were fixed quickly.
La comida cocinada bastante mala, el desayuno correcto pero la cena muy mala. Las habitaciones un poco antiguas y con algunos problemas eléctricos que nos solucionaron enseguida.
Show original message
See translation
8.3
Moni
Travelled with couple
Booked on Esquiades.com
December 2025
Very good
Ideal location for skiing. They have a bus to the resort right next to the hotel. The room was a decent size for a couple and had everything we needed.
Ubicación ideal para esquí. Tienen autobús a la estación justo al lado del hotel. Habitación de tamaño aceptable para una pareja y con todo lo necesario
The facilities are a bit outdated and the breakfast quality is just average.
Instalaciones un poco anticuadas y la calidad del desayuno normalita
Show original message
See translation