7.2
Teresa
Travelled with couple
Booked on Esquiades.com
December 2021
Good
Staff was very polite and the location is very close to the slopes/mountains
We went in December and the temperature in the room was extremely hot.. We asked them to turn it down, but still, it was uncomfortable to sleep there. We paid 200€ a night which is a lot, I guess you pay this for the location because the hotel itself is not worth that money.
8.3
Jacobo
Travelled with couple
Booked on Esquiades.com
April 2026
Very good
Excellent location, very good service from the hotel staff. Everything you need for a great ski holiday is right here. A very pleasant stay.
Buenisima ubicación, atención muy buena por parte del personal del hotel. Tienes todo lo necesario para un gran viaje de nieve.
Estancia muy agradable
I don't have any complaints that I consider negative per se... but if I had to mention something... the hotel is older, but it's clear they maintain it well despite its age. I would definitely go back.
No tengo queja alguna que me resulte negativa como tal.. pero por poner algo.. el hotel es un hotel que ya tiene sus años pero se nota que lo mantienen cuidado pese a sus años. Volveria a ir sin duda alguna
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8
Patricia
Travelled with couple
Booked on Esquiades.com
April 2026
Very good
Excellent value for money, close to the station and with all necessary services, although the hotel needs renovation, cleanliness, bath towels and beds are good.
Relación calidad/precio excelente, cerca de la estación y con todos los servicios necesarios, aunque el hotel necesitaría una reforma, limpieza, toallas baño y camas son buenas.
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9.1
Laura
Travelled with couple
Booked on Esquiades.com
April 2026
Excellent
Very good breakfast and dinner. Friendly staff. Quiet, warm room with a good mattress.
Muy buen desayuno y cena. Trato bueno del personal. Habitación tranquila, calentita y con buen colchón.
If I had to say something, I'd improve the pillows.
Por decir algo, mejoraría las almohadas.
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7.4
Javier
Travelled with family
Booked on Esquiades.com
March 2026
Good
Very nice location and staff
Ubicación y personal muy agradable
It may need some renovation; the car park could be improved.
Quizás necesite alguna reforma, aparcamiento coches mejorable
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8.9
Maria Del Mar
Travelled with couple
Booked on Esquiades.com
March 2026
Very good
The staff's friendliness and warmth
Su cercanía y amabilidad del personal
The Wi-Fi worked terribly.
La wifi funcionó fatal
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5.4
David
Travelled with family
Booked on Esquiades.com
March 2026
Average
The hotel has very friendly staff.
El hotel cuenta con un personal muy agradable.
The hotel is right in the Cerler resort, but far enough away that you can't walk there with your ski gear and have to drive every day. There's no shuttle, bus, or any other kind of transport, and it's a shame to have to move the car for just three minutes and then not be able to park when you get back from the slopes...it's quite inconvenient. The elevator breaks down easily, and overall the hotel needs a renovation...especially the rooms. And the sofa beds are definitely beyond repair; small children have slept on them and they've still poked themselves in every piece of metal from the frame. Not everything is acceptable just to make money.
El hotel está en el propio Cerler estación, pero lo suficientemente alejado como para no poder ir caminando con la equipación de esquí y tener que coger el coche a diario, no existe ningún tipo de lanzadera, bus, transporte etc etc, y es una pena tener que mover el coche para 3 minutos y luego no poder aparcar a la vuelta de pistas...esto ocasiona bastante inconveniente.
El ascensor se estropea con facilidad, en general el hotel necesita una remodelación...sobre todo habitaciones y desde luego que los sofás cama que son para tirarlos a la basura, han dormido niñas pequeñas y aún así se han clavado todos los hierros de las estructuras. No todo vale con tal de facturar.
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10
Antonio
Travelled with couple
Booked on Esquiades.com
March 2026
Excellent
Both the room and the dining service were excellent. The breakfast was good and the food varied. The hotel staff were very friendly.
Tanto la habitación como el servicio de comedor están muy bien. Buen desayuno y comida variada. El trato del personal del hotel ha sido muy amable.
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8.3
Jose
Travelled with couple
Booked on Esquiades.com
March 2026
Very good
Value for money
Relcion calidad precio
The terraces need cleaning and the hotel in general needs renovation
Falta limpieza terrazas y el hotel en general necesita reforma
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7.4
Miguel
Booked on Esquiades.com
March 2026
Good
Location close to the station and quite accessible, friendly staff
Sitio próximo a la estación, y bastante accesible, personal majo
The buffet was quite basic and the quality of the food wasn't very good, with just enough variety.
El buffet bastante básico y la calidad de la comida no era muy buena, variedad justita.
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8.3
Pedro
Booked on Esquiades.com
February 2026
Very good
The hotel is very well-equipped. The price should be adjusted to reflect the quality offered.
EL hotel es muy completo. El precio deberia de ajustarse por la calides ofrecidas.
The location and logistics to the station as well as the car park could be improved.
La ubicacion y logistica a la estacion asi como el parking son mejorables.
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5.7
Adrian
Travelled with couple
Booked on Esquiades.com
February 2026
Average
The location is perfect. The staff is very friendly and attentive.
La ubicación es perfecta
Personal muy amable y atento
There was a problem with the plumbing, and they had to delay our check-in until 8 pm, when the 5 pm check-in time is already quite late. The soap dispenser was lying in the bathtub, completely full of water; they didn't even bother to refill it the second day. When we returned from skiing, we found our room door unlocked (we assume the cleaner forgot to lock it), even though we had some valuables inside. The car park lot wasn't salted or cleaned. It was like an ice rink, but luckily we couldn't find a car park spot that night, so we left our car outside. In short: for €192 a night, I think you should expect a bit more.
Había una avería en las tuberías y tuvieron que retrasarnos la entrada hasta las 8 de la tarde, cuando ya el check-in a las 17:00 es bastante tarde de por si.
El bote de jabón estaba tirado en la bañera y completamente lleno de agua, el segundo día ni se molestaron en rellenarlo.
Cuando volvimos de esquiar nos encontramos la puerta de la habitación sin cerrar con llave (suponemos que sería la limpiadora que se le olvidó cerrarlo) teniendo cosas de bastante valor dentro.
En el aparcamiento no echaron sal ni lo limpiaron. Parecía una pista de hielo, aunque por suerte no tuvimos sitio para aparcar esa noche y lo dejamos fuera.
En resumen: por 192€ la noche creo que hay que exigir un poco más.
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8.6
Covadonga
Travelled with couple
Booked on Esquiades.com
February 2026
Very good
The hotel is very close to the station. The rooms are nice and clean.
El hotel está muy cerca de la estación. Las habitaciones están bien y limpias.
The hotel does not offer a transfer to the station.
El hotel no dispone de transfer a la estación.
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9.1
Marcos
Travelled with couple
Booked on Esquiades.com
January 2026
Excellent
The staff are incredibly friendly, and the breakfasts and dinners are fantastic. That's why I choose to go there every year. It never disappoints.
La amabilidad del personal es increíble y los desayunos y cenas están super bien. Por eso lo elijo cada año para ir. Nunca defrauda.
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9.7
Manuel
Travelled with couple
Booked on Esquiades.com
January 2026
Excellent
The warmth of the staff
La calidez del personal
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9.1
David
Travelled with family
Booked on Esquiades.com
January 2026
Excellent
The food was very, very good. We enjoyed it a lot. The beds were comfortable.
La comida muy muy buena. Nos gustó mucho.
Las camas cómodas
The hotel in general needs renovation
Que el hotel general necesita una reforma
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8.9
Anna
Travelled with couple
Booked on Esquiades.com
January 2026
Very good
From Cerler we only go to this hotel because of the wonderful people who work there.
De Cerler ya sólo vamos a este hotel por la calidad humana de todo el personal.
The cushions and beds aren't the most comfortable. The floor is very noisy. And we can never get the heating right.
Los cojines y las camas no son lo más cómodo. El suelo hace mucho ruido. Y la calefacción nunca le cogemos el punto.
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6
Santiago
Travelled with couple
Booked on Esquiades.com
January 2026
Average
The staff were very friendly.
El personal muy amable.
The rooms are very small, there was no way to regulate the heating, the cafeteria only opens in the afternoon, there is no work area in the rooms, nor a hairdryer.
Las habitaciones son muy pequeñas, no había forma de regular la calefacción, la cafetería sólo abre por la tarde, no hay zona de trabajo en las habitaciones, ni secador de pelo.
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9.7
Jose Manuel
Travelled with couple
Booked on Esquiades.com
January 2026
Excellent
Great hotel for its location, quality, and price. We've been three times in the last two years and will definitely be back.
Gran hotel por ubicación, calidad y precio. Llevamos yendo 3 veces en cuestión de dos años y volveremos seguro.
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7.7
Iñigo
Travelled with family
Booked on Esquiades.com
January 2026
Good
It offers peace of mind.
Ofrece tranquilidad
A few minor details. A crack in the wall next to the bedroom door handle. A malfunctioning door handle. Overpainting over the wood. Addressing these details can improve the overall appearance, as they currently show neglect, as do faded pictures.
Algunos pequeños detalles. Rotura de pared junto a la manilla de entrada de la habitación. Mal funcionamiento de la manilla de la puerta de entrada a la habitación Repintados sobre la madera.
Cuidar estos detalles puede mejorar el aspecto general, ya que muestran dejadez. Al igual que cuadros desgastados.
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