N/A
Antonio
Traveled solo
Booked on Amimir.com
December 2023
The hotel is good, based on previous experiences
El hotel bueno, por anteriores experiencias
The app and our inflexible service and policies leave a lot to be desired
La aplicación y nuestro servicio y políticas inflexible dejan mucho que desear
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5.3
Nati
Travelled with family
Booked on Amimir.com
July 2023
Very well located to go downtown. Reformed, comfortable main areas.
Muy bien situado para ir al centro.
Zonas comunes reformadas, cómodas.
- The elevators are insufficient for the level of movement of the hotel. Some didn't even work and the wait was endless. From the second we lowered our suitcases, tired of waiting. - I notified reception the first day and housekeeping the second that my room smelled of tobacco, and finally I had to move to my children's room. It wasn't fixed. - The Wi-Fi did not work on 3 of the 4 phones and the response from the "responsible" at the reception was "it's fine for me". We couldn't connect. - There is no way to find a free hammock in the pool area, even within 10 minutes of opening.
- Los ascensores son insuficientes para el nivel de movimiento del hotel. Algunos ni funcionaban y la espera era interminable. Desde el segundo bajamos las maletas, cansados de esperar.
- Avisé a recepción el primer día y a limpieza el segundo de que mi habitación olía a tabaco, y finalmente tuve que cambiarme a la de mis hijos. No se arregló.
- El wifi no funcionaba en 3 de 4 teléfonos y la respuesta de la "responsable" de recepción fue "pues a mi me va bien". No conseguimos conectarnos.
- No hay forma de encontrar hamaca libre en la zona de la piscina, ni llegando a los 10 minutos de abrir.
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9.3
Esmeralda
Travelled with family
Booked on Amimir.com
July 2023
The brunch from 8 to 1.30 phenomenal.
El brunch de 8 a 13,30 fenomenal.
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9.3
Ivan
Travelled with family
Booked on Buscounchollo.com
October 2022
I have loved the treatment of the staff of this Hotel, always friendly and with a smile.
Me ha encantado el trato del personal de este Hotel, siempre amables y con una sonrisa.
The truth is that I liked everything.
La verdad es que me ha gustado todo.
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8.3
José Enrique
Travelled with couple
Booked on Buscounchollo.com
September 2022
The room was very clean, the staff was very friendly, and the value for money was great.
La habitación que estaba muy limpia, el trato del personal muy amables, y la relación calidad-precio estupenda.
Perhaps the elevators were too small for the volume of people.
Quizás los ascensores que igual se quedaban cortos pal volumen de gente.
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7.7
Laura
Travelled with couple
Booked on Buscounchollo.com
September 2022
There were no surprises. The staff is very friendly and the overall atmosphere was good. The food was varied and I did not miss anything. The waiters were attentive with the dirty dishes and tables.
No ha habido sorpresas. El personal es muy amable y el ambiente en general fue bueno. La comida era variada y no eché en falta nada. Los camareros atentos con los platos sucios y las mesas.
We were put in a room with three single beds when we were a couple, although two were together forced us to sleep separated by the sheets, being single if we put them together in the middle of the night we were uncovered. The cleaning of the rooms forced you to be out of it from 9-16 to be cleaned because if they passed at 9:15 and you were still inside you did not do it until 16 .... And after lunch you had to go for a walk when what you wanted was to lie down for a while. In the end they did the room only one day out of 6. And that day they didn't do the bathrooms. But well, it's "our" fault for being in it when it happened so I can't really protest and with the beds we didn't ask for a big one before.... But we didn't think it was necessary.
Nos pusieron en una habitación con tres camas individuales cuando íbamos una pareja, aunque dos estaban juntas nos obligó a dormir separados por las sabanas, al ser individuales si las juntábamos a media noche estabamos destapados alguno. La limpieza de las habitaciones te obligaba a estar fuera de ella de 9-16 para que la limpiaran porque si pasaban a las 9:15 y estabas todavía dentro no te la hacían hasta las 16... Y después de comer te tenias que ir a dar un paseo cuando lo que te apetece es echarte un rato. Al final nos hicieron la habitación solo un día de 6. Y ese día no hicieron los baños. Pero bueno, es culpa "nuestra" por estar en ella cuando pasaban así que realmente no puedo protestar y con las camas no pedimos antes que fuese una grande... Pero no pensamos que fuese necesario.
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10
Jose Maria
Travelled with couple
Booked on Buscounchollo.com
September 2022
I liked everything, great.
Me a gustado todo ,genial.
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9.3
Ana Berta
Travelled with couple
Booked on Buscounchollo.com
September 2022
The hotel is phenomenal for a three star hotel, you can not ask for more, it has been a great vacation, the hotel is super close to downtown, and breakfast and dinner people can not complain how you have variety, I do not think that each person at home has five or six dishes to choose from, so for me great, phenomenal value for money.
El hotel está fenomenal para ser un hotel de tres estrellas, no se puede pedir más,han sido unas vacaciones estupendas, el hotel está súper cerquita del centro, y el desayuno y la cena la gente no se como se puede quejar tienes variedad, no creo que cada persona en su casa tenga cinco o seis platos para elegir, así que para mí estupendo, calidad precio fenomenal
To put a downside to the rooms would be a little outdated and how far it is from the beach to walk, there are many stairs.
Por poner una pega a las habitaciones estarían un poquito anticuadas y lo lejos que está de la playa para ir andando, hay muchas escaleras
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9.3
María Del Mar
Travelled with couple
Booked on Buscounchollo.com
September 2022
I liked everything very much even though I was going to rest it was great.
Me ha gustado todo muchísimo aunque iba a descansar estado estupendamente
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10
Clodoaldo
Travelled with couple
Booked on Buscounchollo.com
September 2022
Very clean everything, very happy
Muy limpio todo, muy contento
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